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Contact Papa Ginos Customer Service

Papa Ginos Phone Numbers and Emails

Toll-Free Number:

  • (800) 727-2446
Call customer service
Send Message

Legal:

  • (781) 467-1600

Media:

  • (617) 337-9524

Sales/ Reservations:

  • (508) 226-5690
    Attleboro
  • (508) 832-6583
    Auburn
  • (781) 380-7744
    Braintree
  • (508) 697-8137
    Bridgewater
  • (508) 588-1911
    Brockton - Belmont
  • (781) 273-3020
    Burlington
  • (508) 778-5500
    Centerville
  • (978) 256-6999
    Chelmsford
  • (603) 225-2011
    Concord
  • (781) 329-1946
    Dedham
  • (603) 432-4223
    Derry
  • (617) 282-2404
    Dorchester
  • (603) 742-4242
    Dover
  • (401) 434-1880
    East Providence
  • (508) 238-0118
    Easton
  • (508) 997-1535
    Fairhaven
  • (508) 676-3037
    Fall River - Elsbree
  • (508) 540-4024
    Falmouth
  • (978) 632-8051
    Gardner
  • (603) 528-3355
    Gilford
  • (978) 372-5468
    Haverhill
  • (508) 829-5491
    Holden
  • (603) 598-8001
    Hudson
  • (781) 585-6568
    Kingston
  • (978) 537-4430
    Leominster
  • (603) 434-8555
    Londonderry
  • (508) 359-2040
    Medfield
  • (603) 429-1476
    Merrimack
  • (508) 634-0244
    Milford
  • (781) 878-8417
    Norwell
  • (508) 255-8641
    Orleans
  • (413) 445-5307
    Pittsfield
  • (508) 695-0214
    Plainville
  • (603) 332-9843
    Rochester
  • (603) 893-8476
    Salem

Papa Ginos Emails:

General Info
Media
digitalmarketing@papaginos.com
Privacy Inquiries
Is this your business?

Papa Ginos Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Papa Ginos Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Papa Ginos is 8007272446. 96% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Papa Ginos mainly because of product/ service, employment and staff.

View full overview ›

How to Contact Papa Ginos?

Most Popular Number:

(800) 727-2446
Total calls: 598 Issues resolved: 6 Last call: Oct 28, 2025

The Gino's phone number for customer service inquiries is 1-800-727-2446. You can call this helpline for general information about the company, its products and services. The support advisor will answer your questions regarding the product quality, ingredients, prices, and special deals and help you choose the menu according to your preferences.
You can also find the Papa Gino's phone numbers of their restaurants in different locations on their website. Click the Locations button at the top of the homepage and select the restaurant's location in your area to see its contact information and hours of operation.

The best way to email Papa Ginos customer support is using the online form on the official website. You can send your questions, complaints, and suggestions via the website, and the customer care representative will contact you, providing information and offering ways to resolve the problem as soon as they study your request. The direct email address for general inquiries is info@papaginos.com. You can also reach the company's Help Center at NEAEprPG@papaginos.com. Note that this email is not meant for customer service-related questions, as the company experts deal only with media inquiries sent to this address. The Data Protection requests can be sent to the Privacy Policy Officer at digitalmarketing@papaginos.com.

The Papa Gino's headquarters address is Papa Gino's Inc., 600 Providence Highway, Dedham, Massachusetts 02026, United States. You can send official notices, requests, and other documentation to this office. You can also address their Support Center for general information about the company, its products, and services. The customer service team is ready to handle consumers' concerns, complaints, and compliments sent to Papa Gino's corporate office. If you have questions regarding the Privacy Policy, mail them to the Digital Marketing Department at the mentioned address.
You can also find the Papa Ginos location in your area via their website by clicking the Locations button at the top of the homepage.

You can use the Papa Ginos application whenever you need to get in touch with the customer service team. Open the app on your device, and enter your Papa Ginos login and password to access your account. Tap the Menu icon and select the Help option to check ways to contact the customer care agent, including the Help Center phone number and email address. You can also use the Papa Ginos online application to find the restaurant locations in your area. Tap the Locations button to see the restaurants near you, and check their contact numbers and hours of operation. You can also use the app to write a review.

PissedConsumer Club

Contact Information

Papa Ginos Website:

Papa Ginos Help Center:

Corporate Office Address:

Papa Gino's Inc.
600 Providence Highway
Dedham, Massachusetts 02026
United States

Fax:

+1781-461-1896

Papa Ginos Rating Based on 282 Reviews

Rating details

2.3
more details
Customer service
Price Affordability
Quality of Food
Value for money

Rating stats

Rating trend

How Good is Papa Ginos's Customer Service?

Shaterica Dbd
Shaterica Dbd
Feels Disappointed | Nov 20, 2022

I need to be contacted from a representative about this matter. I was threatened at my house by a manager that got my address after I ordered delivery. 508617****

Read full quote
Yeni Pxr
Yeni Pxr
Feels Disappointed | Oct 23, 2022

I have not received a call back from the main office in Dedham as of today 10/23/22. I have finally spoke to the supervisor at the Papa Gino’s I ordered from after calling for a day and a half without getting through. I can’t imagine calling for a day and half to order a pizza from a pizza place?? She told me the GM would call me back tomorrow, meaning today and asked me why I didn’t I tell them about an allergy. Mushroom allergy ordering a pepperoni pizza . Really?

Read full quote

Summary of Papa Ginos Customer Service Calls

623 TOTAL
CALLS
01:06 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Papa Ginos?

Product/ Service Question:

  • “Complaint”
  • “Complaints”
  • “Need a letter for my last day of working”

Employment Question:

  • “W2 forrms”
  • “To get my W2 forms to be mailed to me”
  • “In need of w2”

Staff Question:

  • “People were very rude on my recent visit”
  • “Verbally attacked by what I was told was a manager after calling to find out where my order was after it was more than an hour late, and the dashboard app said that it was delivered”
  • “Poorly treated by manager”

Request for Information Question:

  • “Complaint about and manager”
  • “Can't place order”
  • “Need to speak with Customer service”

Payments and Charges Question:

  • “I ordered on line you took my money from 410771my bank order#”
  • “Charged twice”
  • “Got charged .did not receive my order”

Shipping and Delivery Question:

  • “About one third of the locations”
  • “Handicap and won't deliver desremaadorty”
  • “ORDERED DELIVERY AND THE PIZZA CAME SOO LATE IT WAS COLD AND I DIDNT GET MY FROSTING WITH MY CINOMON STICKS”

Account Question:

  • “Your webpage will not allow me to login. It keeps cycling over and over again for the Face ID and I cannot get past it.”
  • “My account can't be accessed”
  • “Rewards”

Cards Question:

  • “Had a rewards card with some funds on it and now I don't have none”
  • “A problem with my reward card somebody stole all my information”
  • “Need award points added to card system not working at time of order being placed”

Return/ Replace Question:

  • “Change of address and number”
  • “I am an employee who needs to change my direct deposit account # because the one on file has been closed”
  • “Change of address”

Refund Question:

  • Refund
  • “I need a refund as soon as possible store won't give me Me”
  • “I need a refund as soon as possible”

Website/ Application Question:

  • “Order online but store is closed”
  • “Because email won’t download”
  • “Website always going down, getting tired of paying exorbitant prices without at least the benefit of the discount YOU ADVERTISE”

Other Question:

  • “Discriminated against”
  • “Closed”
  • “Pissed off”

Compare Papa Ginos Customer Service To

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