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Nine out of 10 times the pizza comes under cooked by a two or three minutes like theyre in some kind of rush to get home or something its unbelievably irritating so I dont dare call when it gets late or anything last night my wife called the pizza arrived at the absolute last minute at 9:30 and then when I called to complain about it being a hot mess cheese sloshed about all over the box and under cooked pizza again for the millionth time in a row the first things out of the managers mouth is were closed you can imagine how in raged I was about to call and complain trying to get my food replaced a few cuss words slipped out of my mouth and I was hung up on and my kids starved without dinner great job Papa Ginos Im so disappointed Ive loved Papa Ginos recipe since I was a child I even went into making pizza for a living for almost 20 years so I know what a good pizza consist of first of all you actually have to cook it completely totally disgusted the manager promised we are so used to getting horrible service we warn them ahead of time that we will immediately send the food back and it still comes 90% of the time under cooked the manager promised she would make sure everything was done properly yet again the pizza was undercooked and the cheese was all over the box the pizzas were basically destroyed we tried to wave down the delivery driver but he just waved back and slammed on his gas and got out of there we were quite perplexed this all happened at 9:25 on a Monday night when we put our order in at 10 after eight totally unacceptableI am pretty much disgusted with this particular location it is located in North Adams what a *** hole

User's recommendation: I am pretty much disgusted with this particular location eat there if you’re looking to be disappointed it is located in North Adams what a *** hole.

Monetary Loss: $30.

Preferred solution: Let the company propose a solution.

Location: 36 American Legion Drive, North Adams, MA 01247

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